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Privacy Policy

Privacy Policy

Effective Date: January 1, 2026

Utah Mold Professionals (“UMP,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or use our services.

By using our website or services, you consent to the practices described below.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Property address

  • Information submitted through forms, scheduling tools, or direct communication

b. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Referring website

This information is collected using cookies and analytics tools to improve website performance and user experience.

2. How We Use Your Information

We use collected information to:

  • Schedule and provide mold testing, inspections, and IAQ services

  • Communicate appointment details, reports, and follow-up guidance

  • Respond to inquiries or requests

  • Improve website functionality and service quality

  • Send marketing or promotional communications, including service updates, educational content, special offers, or reminders related to our services

You may opt out of marketing communications at any time by following the unsubscribe instructions provided or by contacting us directly.

We do not sell or rent your personal information.

3. Sharing of Information

We may share information only in the following circumstances:

  • With trusted third-party service providers (e.g., scheduling, payment processing, analytics)

  • When required by law or legal process

  • To protect the rights, safety, or property of UMP or others

Third parties are only given access to information necessary to perform their specific services.

4. Cookies & Analytics

UMP uses cookies and similar technologies to:

  • Analyze website traffic

  • Understand user behavior

  • Improve website performance

You may disable cookies through your browser settings, though some features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal obligations

7. Your Rights & Choices

You may:

  • Request access to or correction of your personal information

  • Request deletion of your information, subject to legal or business requirements

  • Opt out of non-essential communications

To exercise these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. UMP is not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

📧 Info@UtahMoldPros.com
🌐 www.UtahMoldPros.com

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